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  • Our planned essential maintenance work on the council’s IT systems is expected to complete today (Monday 9 June). We will update this message once all our systems are working. − During this time you can still contact us for other enquiries via our enquiry form or by phone. We apologise for any inconvenience. Find out more information on this work.

Waste services and the heatwave

Please put your bins out the night before they’re due to be emptied next week. Biffa will begin waste collections at 5am on Monday 18 July and Tuesday 19 July due to the expected heatwave. This should help their crews avoid being out at the hottest part of the day.

Even with the early start, it’s possible Biffa’s waste collection crews may not be able to complete their rounds.

If this happens and your bins are not emptied, please leave them out for two days after your scheduled collection day and the crews will aim to catch up later in the week. If your bin has not been emptied then please visit our missed bin collections page to find out what to do.