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  • Advance notice of major council IT system maintenance from 24 May (for around one week): we are carrying out planned essential maintenance work on the council’s IT systems. During this time, the majority of our online services will be unavailable. Where relevant, planning consultations will be extended by 14 days. We will update this banner message as the work progresses. − During this time you can still contact us for other enquiries via our enquiry form or by phone. We apologise for any inconvenience. Find out more information on this work.

Emergency situations

Here are some useful telephone numbers to call in an emergency:

Flooding

Oxfordshire County Council’s flood toolkit website gives advice to homeowners, businesses, landowners and the community on flood prevention and recovery, and what to do in an emergency. 

To report flooding call the Environment Agency on 0800 80 70 60.

Flood alerts – you can sign up to the alerts in your area via the Environment Agency Website.

Fire/smoke

Evacuate your property immediately, head to a point of safety and then call 999.

Gas

To report a gas leak either in the house or street call National Grid on 0800 111 999.

Water

To report a water main burst or blocked sewer contact Thames Water on 0800 316 9800.

More guidance information can be found on the following pages: