Major council IT system maintenance from 27 May (for around one week): we are carrying out planned essential maintenance work on the council’s IT systems. During this time, many of our online services are unavailable. Where relevant, planning consultations will be extended by 14 days. We will update this banner message as the work progresses. − During this time you can still contact us for other enquiries via our enquiry form or by phone. We apologise for any inconvenience. Find out more information on this work.

Reporting unhygienic practices or concerns regarding a food establishment

We are able to investigate concerns or complaints about the following issues:

Poor food hygiene or safety practices
Poor hand hygiene
Dirty food premises
Unregistered food businesses
Pets, animals or vermin within kitchens, storerooms or preparation rooms

Please click here to submit a report about hygiene practices in a food establishment

What happens after I make a complaint?

Once we have received your complaint, we will be in contact to advise of our next actions. Depending on the nature of the complaint, these actions could include contacting the business to discuss the issue and provide advice or visiting the premises to investigate further.

Where we find matters of concern during the investigation, we will take suitable actions to improve compliance levels. These actions will be taken in line with our enforcement policy.

Contact us - Food and Workplace Safety

01235 422403
(Text phone users add 18001 before dialing)

env.health@southandvale.gov.uk

South Oxfordshire District Council
Food and Workplace Safety Team
Abbey House
Abbey Close
Abingdon
OX14 3JE

@eatsafeworksafe