Food Safety for Consumers
Food hygiene concerns, complaints and food poisoning symptoms
There are several forms you can fill in to report your food hygiene concern:
- If you have concerns about food hygiene in a food establishment, please complete this form.
- If you have a complaint about a food product, please complete this form.
- If you think you may have food poisoning from a food establishment, please complete this form. Please also contact your GP to submit a stool sample in the first instance. Identification of the infection is crucial to pinpointing the possible cause of your illness and without this it is difficult to start an investigation into your illness. Any positive results from a stool sample will be confirmed to us via Public Health England.
Food hygiene rating scheme
When we conduct a food hygiene inspection, we give the food establishment a hygiene rating.
For information on how we work out the rating, visit the Food Standards Agency.
General food hygiene information
If you’d like general information on food hygiene and food preparation at home please visit the Food Standards Agency.