Staying safe

Follow national guidance and stay up to date

The best place to stay up to date on guidelines and advice on how you can keep you and your family safe during the coronavirus outbreak is via

You can also keep up to date on coronavirus information by using the government’s WhatsApp information service.  Its free to join and aims to provide you with official information about coronavirus to help reduce the burden on the NHS. 

Here’s a useful guide on how you and your household can wash their hands correctly.

Avoiding scammers

Don’t let strangers into your house or give them any money, personal data or information.  The Thames Valley Police website has some useful guidance on how you can stay safe at home and online.

If you have been a victim or would like to report any fraud, please contact Action Fraud.


We all have a duty to keep vulnerable adults and children safe in our community, including safeguarding against abuse, extremism and modern slavery.  For general guidance, please head to our community safety page on protecting vulnerable people.

Domestic abuse

If you or someone you know is experiencing domestic abuse, please see our domestic abuse guidance.

Advice from Thames Valley Police

Thames Valley Police has published some helpful information and advice about the current guidelines, including how to report people who you suspect aren't following them.

Travelling by taxi or public transport

We’re urging you to stay at home, but if you do need to travel by taxi or public transport to pick up essential food and medication, you can keep yourself and the driver safe by:

  • not travelling if you feel unwell with symptoms of coronavirus
  • take tissues with you to catch any coughs or sneezes
  • wash your hands fully for at least 20 seconds before and after each trip.

Last reviewed: 18 - 05 - 2020

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