Existing contracts

We contract services out where we are confident that this will ensure provision of high quality services and is the most cost effective option.  We currently have five large contracts in place as shown in the table below. 

Click to download a full list of our current contracts. (91.5 KB) Excel 97-2003


Current large contracts

Contract details




Contract renewal    

Financial services and benefits    

Capita Business Services    £2,150,000 30 July 2016

Waste collection

Biffa £4,800,000 2024

Grounds maintenance

Sodexo £61,919 31 December 2016

Leisure centre management

GLL £2,620,000 (joint across South Oxfordshire and Vale of White Horse) 31 August 2024 and option for 5 year extension

Public conveniences cleaning

Healthmatic £60,000 31 August 2015 - being retendered

 Managing contractor performance is essential for delivering our objectives and targets.  Since a high proportion of the council's services are outsourced (approximately half the revenue budget is spent on our main contractors), we can only deliver an excellent service to our residents if our contractors are excellent.  We feel that working jointly with contractors to review performance regularly is essential.  The council's process for managing contractor performance focuses on continuous improvement and action planning.  The council realises that the success of the framework depends on contractors and the council working together to set and review realistic, jointly agreed and measurable targets.  The review process consists of four dimensions:

  • performance measured against key performance targets (KPTs)
  • customer satisfaction with the total service experience
  • council satisfaction as client
  • feedback from the contractor

The performance of each of our contractors is reviewed regularly by a client manager, and annual reviews are carried out by the Scrutiny Committee.  All of these reports are available on our website.

We have a number of other contracts for goods and services of varying values.  We procure these services in accordance with our Contracts Procedure Rules (134.5 KB) PDF  and procurement process which means that we achieve best value for the price we pay.


Last reviewed: 22 - 08 - 2016

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