We are upgrading our Planning and Land Charges systems. Please expect temporary, planned service interruptions between 9–23 April (Planning) and 9 April to date TBC (Land Charges). View our news page for more information. − View our news page for more information.

Important changes to planning, land charges and mapping services

We are updating the software behind our Planning and Land Charges services, to ensure it remains reliable, supported, and able to meet future service needs.

bin lids

The image is a medium-close shot of a young woman wearing a bright orange, reflective work jacket and black gloves. She is standing outdoors next to a green recycling bin that is overflowing with cardboard boxes and some other plastic and metal waste. The woman is looking directly at the camera with a neutral to slightly serious expression and giving a thumbs-down gesture with her right hand. Her left hand is resting near the large, brown cardboard boxes that are precariously stacked on the bin. She has her blonde hair pulled back. In the background, on a paved area that appears to be a works yard or street, there are several large refuse collection trucks, one of which is white and partially visible on the left, and another with bright orange and yellow reflective hazard stripes on its back is visible on the right. The day is overcast.

November 24, 2025

Household rubbish can only be collected if bin lids are fully closed

Find out why and what to do if you have excess waste or recycling