Bulky waste collections

Unwanted items in a good condition could be donated to charity.

There are a number of charities that collect reusable furniture, electrical appliances and other household items around Oxfordshire. These include:

Yes, we can collect

  • Furniture
  • Televisions
  • Washing machines
  • Mattresses
  • Fridges and freezers*

*Please clean and empty fridges and freezers of all food before we collect them.

No, we don’t collect

  • Commercial waste or items designed for commercial use
  • DIY waste, including fixtures or fittings.

How to book your collection

It costs a minimum of £40 for a collection service. For this we will take up to three items. You can book additional items (up to six) at a cost of £8 per extra item.

You can pay by debit/credit card, over the phone or by cheque/postal order made payable to Vale of White Horse District Council. You need to write your address, and the job number we give you, on the back of the cheque which you can send to us at: The Waste Team (see Contacts section of this page for address).

No changes can be made to an order once it has been booked, however you can cancel a booking and get a refund if you cancel before 11am on the working day before the collection was due.

Collection day

The items must be visible and accessible on your property from 7am on the agreed collection day. If you live in a flat or other property and we normally collect your rubbish from communal bins, the items must be put out next to where we collect the communal bins from.

If they aren’t in the correct location when the crew come to make the collection, the items won’t be taken away and no refund will be given.

Taking waste to the tips (Household waste recycling centres)

See Oxfordshire County Council’s website to see where the tips are and what they will accept.

Waste removal by someone other than the council

If you pay someone to remove rubbish from your property and it’s then fly-tipped (dumped on land rather than properly disposed of) you could be prosecuted.
The legal responsibility is on you to check that they are legally allowed to dispose of waste.  You could be prosecuted if someone who is not a registered waste carrier fly-tips your waste. 

  • Check they are a registered waste carrier – visit environment.data.gov.uk/public-register  or call 03708 506 506
  • Get a written receipt/transfer note showing their contact details, a description of your waste, and details of where they are taking it
  • Note down the make, colour and registration number of the vehicle that’s taking your waste away

Contact us - Waste and recycling

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01235 422406
(Text phone users add 18001 before dialing)

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The Waste Team
135 Eastern Avenue
Milton Park
OX14 4SB