We provide a garden waste service for items such as grass cuttings, leaves, branches, weeds and hedge clippings. This is a fortnightly collection from a wheeled bin. Garden waste is collected on the same day as your recycling - to check when this is, see our collections page.
Make the most of the good weather and take advantage of our extra large garden waste collection for garden waste customers.
If you already have a brown bin, you can put out one extra bin's worth of garden waste on your normal collection day between 11 and 15 May 2015.
Please put it in a cardboard box or a clear bag so the bin crew can see that it's garden waste. Please don't leave out any trade or industrial bags - these won't be collected.
Not a garden waste customer? Sign up to the service in June or July and get a 10 per cent discount on your brown bin. Existing customers will receive the discount on any additional bins ordered.
How to order a garden waste bin
A 240 litre garden waste wheeled bin costs only £34 per year. The best way to order your bin is online from the Garden Waste Terms and Conditions page on this website (there's a link below). If you have difficulty with this you can call us and we are happy to help by telephone. Payment for this service is by paperless direct debit only. It is an annual subscription and payment will be taken once a year. You will receive a yearly invoice to notify you when and how much will be collected from your account.
If you already have one or more garden waste bins, please do not use the online system to purchase additional bins. Please call our garden waste team who will add one to your account.
To use this service please ensure you meet the following criteria:
- You have wheeled bins for your other waste
- You do not require an assisted collection
- You do not already have the service and want an additional bin
- You do not already have a garden waste bin at your property
- You have not received a letter from Exchequer Services regarding failure of payment
- You have not received a letter from Exchequer Services regarding failure of direct debit
If you do not meet the above criteria, please telephone the garden waste team on 01749 341247. Otherwise, please follow the simple online process by following the link to the garden waste service terms and conditions page to place your order and arrange payment.
Please note, it can take up to 10 working days for a bin to be delivered.
When ordering our garden waste service, you may not necessarily receive a brand new bin. To reduce waste and keep costs low, we re-use unwanted garden waste bins. These are cleaned before distribution.
If you have difficulty with the online process, please telephone the number in the contact section of this page.
How to report a missed collection
Please visit our missed collections page to find out how to report a missed garden waste bin collection.
If you are moving house within the district and you would like to take your brown bin with you, then please let us know through the contact details on the contacts sections of this page.
Last reviewed: 15 - 04 - 2015