Please note - we are not able to not collect extra garden waste that is left in in rubble sacks or tonnage bags.
How to order a garden waste bin
A 240 litre garden waste wheeled bin costs only £37 per year. The best way to order your bin is online from the Garden Waste Terms and Conditions page on this website (there's a link below). If you have difficulty with this you can call us and we are happy to help by telephone. Payment for this service is by paperless direct debit only. It is an annual subscription and payment will be taken once a year. You will receive a yearly invoice to notify you when and how much will be collected from your account.
If you already have one or more garden waste bins, please do not use the online system to purchase additional bins. Please call our garden waste team who will add one to your account.
To use this service please ensure you meet the following criteria:
- You have wheeled bins for your other waste
- You do not require an assisted collection
- You do not already have the service and want an additional bin
- You do not already have a garden waste bin at your property
- You have not received a letter from Exchequer Services regarding failure of payment
- You have not received a letter from Exchequer Services regarding failure of direct debit
If you do not meet the above criteria, please telephone the garden waste team on 01749 341247. Otherwise, please follow the simple online process by following the link to the garden waste service terms and conditions page to place your order and arrange payment.
Please note, it can take up to 15 working days for a bin to be delivered.
If you live at RAF Benson or Vauxhall Barracks in Didcot, please don't order a garden bin online. Call us on the number in the contacts section of this webpage instead.
When ordering our garden waste service, you may not necessarily receive a brand new bin. To reduce waste and keep costs low, we re-use unwanted garden waste bins. These are cleaned before distribution.
If you have difficulty with the online process, please telephone the number in the contact section of this page.
How to report a missed collection
Please visit our missed collections page to find out how to report a missed garden waste bin collection.
If you are moving house within the district and you would like to take your brown bin with you, then please let us know through the contact details on the contacts sections of this page.
Last reviewed: 08 - 11 - 2016