Garden waste

We provide a garden waste service for items such as grass cuttings, leaves, branches, weeds and hedge clippings. This is a fortnightly collection from a wheeled bin. Garden waste is collected on the same day as your recycling - to check when this is, see our collections page.

Need a new garden waste bin?  Take advantage of our springtime offer!

Now that spring has sprung, we're offering you an opportunity to save on your garden waste collections.

Throughout April and May, the council is offering all new garden waste customers a 10 per cent discount when they sign up for the service, which would normally cost £34 per year.

 The offer is available until 31 May 2014, and the discount only applies to the first year for both new customers and existing customers getting a second bin.

 How to order a garden waste bin

A 240 litre garden waste wheeled bin costs only £34 per year. The best way to order your bin is online from the Garden Waste Terms and Conditions page on this website (there's a link below).  If you have difficulty with this you can call us and we are happy to help by telephone.  Payment for this service is by paperless direct debit only. It is an annual subscription and payment will be taken once a year. You will receive a yearly invoice to notify you when and how much will be collected from your account.

If you already have one or more garden waste bins, please do not use the online system to purchase additional bins. Please call our garden waste team who will add one to your account.

To use this service please ensure you meet the following criteria:

  • You have wheeled bins for your other waste
  • You do not require an assisted collection
  • You do not already have the service and want an additional bin
  • You do not already have a garden waste bin at your property
  • You have not received a letter from Exchequer Services regarding failure of payment
  • You have not received a letter from Exchequer Services regarding failure of direct debit

If you do not meet the above criteria, please telephone the garden waste team on 01749 341247. Otherwise, please follow the simple online process by following the link to the garden waste service terms and conditions page to place your order and arrange payment.

Please note, it can take up to 28 working days for a bin to be delivered.

When ordering our garden waste service, you may not necessarily receive a brand new bin.  To reduce waste and keep costs low, we re-use unwanted garden waste bins.  These are cleaned before distribution.

If you have difficulty with the online process, please telephone the number in the contact section of this page.

How to report a missed collection

Please visit our missed collections page to find out how to report a missed garden waste bin collection.

Moving house?

If you are moving house within the district and you would like to take your brown bin with you, then please let us know through the contact details on the contacts sections of this page.

Last reviewed: 03 - 04 - 2014

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