How to switch your payment method to Direct Debit - the safe and easy way to pay
This is the easiest way to pay because your bank or building society does all the work and yet you remain in control.
By switching to Direct Debit now, you will save yourself considerable time and effort in the future. This will also help the council to reduce its costs, which helps to keep down your Council Tax.
How to switch to Direct Debit
- Or contact the Council Tax Section by calling 0345 302 2313 to set up a direct debit over the phone.
- Or fill in and return the direct debit instruction attached to your Council Tax or business rates bill.
You can cancel a Direct Debit at any time by writing to your bank or building society. If you do this, please also send a copy of the letter to us.
Benefits of using Direct Debit
With Direct Debit you have no worries about carrying cash, writing cheques or sorting out paperwork and postage. You also won't have to queue to pay, as your bank or building society will do all the work for you.
Taking the paperwork out of payment allows the council's staff more time to give you individual attention. If a payment is not received, we will write and tell you instead of sending out reminders. If we need to adjust your payments, we will send you a bill well in advance. As well as being more convenient for you, a Direct Debit reduces the demand for valuable natural resources (by reducing the need to produce payment vouchers) and therefore benefits everyone.
Make the switch to Direct Debit and help us to help you.
The Direct Debit Guarantee
This Guarantee is given by all banks and building societies that take part in the Direct Debit Scheme. The efficiency and security of the scheme is monitored and protected by your own bank or building society.
If the amounts to be paid or the payment dates change, you will be told about this at least 14 days in advance.
In the unlikely event that an error is made either by the council or your bank or building society, you are guaranteed a full and immediate refund.
Last reviewed: 16 - 03 - 2015