Support for people who need help

Do you have nobody around to help you? Call us to ask for help - 01235 422600.

If you or someone you know has been identified as extremely vulnerable by the NHS and have nobody around to help with day to day tasks like shopping please call 01865 897820 or email shield@oxfordshire.gov.uk.

Anyone that is in this situation but is not considered high risk can call 01235 422600 or email communitysupport@southandvale.gov.uk 

These support lines are open 9am to 6pm Monday to Saturday and closed on Sundays.

Financial support

If you're having any money worries, including if you're struggling to pay council tax or any other bills, please see our coronavirus financial guidance page.

Homeless or at risk of being homeless?

If you are homeless or at risk of becoming homeless you should contact us as soon as you can.  Our Housing Needs team can help you to find some accommodation, please call them on 01235 422452 or email housing@southandvale.gov.uk

What should I do if I see a person rough sleeping in our districts?

During office hours if you see someone rough sleeping, please call the housing needs team on 01235 422452.

Outside office hours, if you think someone is rough sleeping, please make a report to Streetlink via www.streetlink.org.uk or by calling 0300 5000 914 - Streetlink is the national scheme for reporting rough sleeping and connects rough sleepers to local support services.

For more general information on how we can help to house you, please see our webpage - http://www.southoxon.gov.uk/services-and-advice/housing/homeless-or-risk

Other sources of housing advice:

Shelter can offer you advice, support and legal services.  You can call them on 0344 515 1380.

For support for someone who finds themselves homeless, you can contact Emmaus on 0300 303 7555.

Last reviewed: 28 - 05 - 2020

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