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You can report a missed bin to us online, but please only contact us if you put your rubbish/recycling out at the kerbside before 7 am on the morning of your collection.

If you put your collection out late and missed the collection round, you will need to either take your rubbish in and put it out again next week, or take your rubbish to one of the waste recycling centres.

• Report a missed bin online form

Reasons why your bin collections may have been missed

• Don't forget, collection days may change over bank holidays. Check to see if your day has changed.
• If all other bins and recycling boxes are still out in your street the collection team may not have reached you yet. There may have been road works or some other form of disruptions that have affected the collection team reaching you. We'd advise you wait until after 3pm before reporting this to us.
• A different crew collect bulky household items like fridges or sofas
• If you have put non recyclable items in your recycling box (for example, glass, polystyrene or garden waste).

Alternatively, contact Environmental Services on  01491 823416 or email environmental.services@southoxon.gov.uk