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Advice, benefits and emergencies 

Emergency contacts

In an emergency

Dial 999 for the police, fire or ambulance service,  otherwise contact the police on 0845 8505 505 or the fire service on 01865 842999.

If you are hard of hearing, the RNID typetalk emergency number 18000.

Health advice

For immediate and confidential health advice/information call NHS Direct on 0845 4647.

Floods

For 24 hour advice/information on flooding and flood warnings call Floodline on  0845 988 1188. See our flooding page for further information.

Pollution

To report evironmental pollution incidents call the Environment Agency on 0800 807 060. For further information on poluttion, go to our air pollution pages.

Gas

To report a gas leak either in the house or street call the National Grid on 0800 111 999.

The Council's emergency helpline

The Council's emergency helpline on 01491 824033 is available after office hours (usual office hours are Mon - Thurs 8.30am - 5pm, Friday 8.30am - 4.30pm) to report a noise nuisance, dangerous structure, flooding, a dead animal on the highway or a homeless issue.

Homelessness

If you are facing eviction and homelessness, you can find information and advice in the housing section.

Domestic violence

If you are in immediate danger, please call 999. For more help and information visit our domestic violence help page.

Thames Valley Risk Register

The Risk Register identifies all potential hazards to the area and their consequences, so any incidents that occur can be dealt with more effectively.

Business continuity advice

A business continuity plan will ensure that the impact of an emergency on your business is minimised.

Emergency planning

If you want to know how to prepare for an emergency you can find information in the emergency planning section.

To contact the emergency planning officer email epo@southoxon.gov.uk or telephone 01491 823203.