Online payments

Useful information about the payment process

The council's secure online payment system is available 24 hours a day.

You will be taken to a secure website, where you will be asked for your credit or debit card details. To ensure a swift transaction, the system checks your account details before your payment is completed.

Please note: if paying by credit card, an automatic surcharge of 1.36% will be added to your transaction total. No surcharge will be applied to debit card payments.

Reference number you will need to make your payment (this will change depending on what you are paying). For examples of some of these bills and invoices, with the relevant references circled, see the downloads section of this page.

You can pay the following council services online

Click here to pay your council tax – IMPORTANT: your reference number is the eight digit reference beginning with a 4 as displayed on your council tax bill

Click here to pay business rates - IMPORTANT: your reference number is the seven digit reference beginning with a 5 as displayed on your business rates bill

Click here to pay parking fines - IMPORTANT: your reference number is the eight character reference starting XC on your parking fine

Housing Benefits Debtors Academy - IMPORTANT: your reference number is the eight digit reference beginning with a 7 as displayed on your housing benefit overpayment invoice

Fixed penalty notice - IMPORTANT: your reference number is the six digit reference beginning with a 6 that is displayed on the fixed penalty notice

Other invoices - this is to pay all other sundry debt invoices e.g Licence fees.  Please do not enter your Customer ID.  The Garden Waste service is now only payable by Direct Debit.

Click here if your invoice includes a six or eight digit invoice number beginning with a 1.  Enter this number as the reference number on the next screen.

Click here if your invoice contains a reference number starting with SD.  Enter this number as the reference number on the next screen. 

Please note: The payments system is not compatible with older web browsers that use SSLv2 or lower encryption.  If your web browser is using SSLv2 or lower please upgrade your browser to a new version.

Alternatively you may wish to use your own bank’s internet or telephone banking system.  All payments should quote your invoice or account number and the following details:

  • Council Tax - Barclays Bank account number 43945340, Sort Code 20-01-09 and your Council Tax account number
  • Business rates - Barclays Bank account number 83891941, Sort Code 20-01-09 and your business rates account number
  • Other council invoices - Barclays Bank account number 03313646, Sort Code 20-01-09 and your invoice number.

You also need to quote the correct council reference (depending on what you are paying) detailed above.  If you are paying for more than one account or property, please make separate payments for each individual account/property.   Failure to quote the correct reference or to make separate payments for individual accounts could lead to delays in allocating the payment once it has been received and may result in recovery documents being issued.

Last reviewed: 07 - 08 - 2014

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