Online payments

• Proceed with your payment

Useful information about the payment process

The council's secure online payment system is available 24 hours a day.

You will be taken to a secure website, where you will be asked for your credit or debit card details. To ensure a swift transaction, the system checks your account details before your payment is completed.

Please note: if paying by credit card, an automatic surcharge of 1.36% will be added to your transaction total. No surcharge will be applied to debit card payments.

Reference number you will need to make your payment (this will change depending on what you are paying). Examples of some of these bills and invoices, with the relevant references circled, can be downloaded from links on the right-hand side of this page.

• Council tax – your reference number is the eight digit reference beginning with a 4 as displayed on your council tax bill
• Business rates - your reference number is the seven digit reference beginning with a 5 as displayed on your business rates bill
• Parking fines - your reference number is the six digit reference following XC on your parking fine
• Invoices starting SD - your reference number is the eight digit reference following SD on your invoice
• Invoices other than SD - your reference number is the six digit invoice number beginning with a 1 that is displayed on your invoice.  Please do not enter your Customer ID
• HB Debtors Academy - your reference number is the eight digit reference beginning with a 7 as displayed on your housing benefit overpayment invoice
• Fixed penalty notice - your reference number is the six digit reference beginning with a 6 that is displayed on the fixed penalty notice

Please note: The payments system is not compatible with older web browsers that use SSLv2 or lower encryption.  If your web browser is using SSLv2 or lower please upgrade your browser to a new version.

Alternatively you may wish to use your own bank’s internet or telephone banking system.  You will need to quote the council’s bank account and sort code which is:-                                               

Account number – 90079472

Sort code – 20-01-09 

You also need to quote the correct council reference (depending on what you are paying) detailed above.  Failure to quote the correct reference will lead to delays in allocating the payment once it has been received.