Online payments

About the payment process

The council's secure online payment system is available 24 hours a day.

You'll be taken to a secure website, where you'll enter your credit or debit card details. To make sure the payment goes smoothly, the system checks your account details before completing your payment.

Reference number you will need to make your payment (this will change depending on what you are paying). For examples of some of these bills and invoices, with the relevant references circled, see the downloads section of this page.

You can pay the following council services online

Click here to pay your council tax – IMPORTANT: your reference number is the eight digit reference beginning with a 4 as displayed on your council tax bill

Click here to pay business rates - IMPORTANT: your reference number is the seven digit reference beginning with a 5 as displayed on your business rates bill

Click here to pay parking finesIMPORTANT: your reference number is the ten character reference starting XS on your parking fine

Click here to pay for your planning application - IMPORTANT: your reference is either the Planning Portal Reference (e.g. PP-123456) or the Planning Application Reference (e.g. P16/S1234/HH). 

Housing Benefits overpayments - IMPORTANT: your reference number is the eight digit reference beginning with a 7 as displayed on your housing benefit overpayment invoice

Temporary rents and hostel accommodation - IMPORTANT: your reference number is a twelve digit reference beginning with 999.

Fixed penalty notice - IMPORTANT: your reference number is the six digit reference beginning with a 6 that is displayed on the fixed penalty notice

For all other invoices, please click here, and then select Invoices on the following screen.

Please note: The payments system is not compatible with older web browsers that use SSLv2 or lower encryption.  If your web browser is using SSLv2 or lower please upgrade your browser to a new version.

Alternatively you may wish to use your own bank’s internet or telephone banking system.  All payments should quote your invoice or account number and the following details:

  • Council Tax - Barclays Bank account number 43945340, Sort Code 20-01-25 and your council tax account number
  • Business rates - Barclays Bank account number 83891941, Sort Code 20-01-25 and your business rates account number
  • Other council invoices - Barclays Bank account number 03313646, Sort Code 20-01-25 and your invoice number.

You also need to quote the correct council reference (depending on what you are paying) detailed above.  If you are paying for more than one account or property, please make separate payments for each individual account/property.   Failure to quote the correct reference or to make separate payments for individual accounts could lead to delays in allocating the payment once it has been received and may result in recovery documents being issued.

Last reviewed: 05 - 12 - 2018

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